Our caregivers are licensed, trained, supervised, and compassionate. All caregivers are bonded and insured.At Cypress, ALL caregivers are put through extensive training to ensure they are qualified for every assignment given to them. All caregivers must meet certification requirements as determined by the Home Care Association of America. They are randomly drug/alcohol tested and must pass a National Criminal Background check.
Our hiring and educational development team provide 12 trainings a year so that our caregivers have the skills and knowledge to carry out unique care plans for our clients. They receive specialized training, as well, in specific categories such as Traumatic Brain Injuries, Spinal Cord Injuries, Alzheimer’s disease/Dementia, ALS (Lou Gehrig’s disease), Multiple Sclerosis, and CPR. Our comprehensive training programs are on-going to ensure every caregiver has the skills and knowledge to provide high quality care. Thus, we are able to confidently provide peace of mind to all our home healthcare clients.
The Right Caregiver Match
After a client and their family helps us to determine and create the plan of care, we thoroughly evaluate our caregivers to make a great match. We consider skills and experience, certifications, personality, hobbies, outside interests, and other qualities.
If a client or family is not comfortable for any reason with their assigned caregiver, we’ll make a change to ensure we meet their comfort level and needs.