FAQ

When is it time to consider Home Care?

As we age or endure health challenges, managing what once were simple tasks can become overwhelming, even impossible. The physical and psychological impact these changes present can cause you and your loved ones undue stress. Sometimes the emotional changes can seem intolerable.

Cypress Home Care’s fully-trained, highly-qualified, and compassionate staff understands the magnitude of these challenges. No matter where you (or your loved ones) reside, it may be time to consider in-home care if:

  • Managing daily activities become cumbersome, painful, time-consuming, or even dangerous
  • Feelings of isolation and loneliness set in
  • An inability to manage certain activities without assistance manifests
  • Assistance with range of motion exercises is needed

Assisted Living or in-Home Care; How to Decide?

According to the Tri-County Office on Aging in Mid-Michigan, the best way to determine if you or your loved one is in need of Assisted Living is to:

* First engage your loved one in the process from the beginning
* Get a complete medical evaluation from a Geriatric Medical Doctor
* Bring your loved one to the Tri-County Office on Aging, and obtain a complimentary assessment to determine whether Assisted Living is necessary

The Tri-County Office on Aging of Lansing guides you through this difficult stage by focusing on creating a better quality of life for loved ones. One alternative is moving older adults into a senior apartment community and coupling this with in-home private duty care like that provided by Cypress Home Care of Greater Lansing.

How are Caregivers selected?

Cypress Home Care adheres to the highest standards for hiring our Caregivers. Our Caregivers are fully bonded, insured, and covered by Workers’ Compensation insurance for our clients’ peace of mind. All Caregivers undergo thorough interviewing, testing, and screening prior to employment. This includes performance of background checks, reference checks, license verifications when applicable, driver record screenings, and a formal training.

Additionally, Caregivers are regularly supervised and evaluated by management to ensure that you or your loved one is receiving the superior care they deserve. We are compassionate and sensitive to the physical and emotional needs of each patient.

Will I have a choice of who comes to my home?

Yes. Through years of experience we have become experts in matching the right caregiver with client. We will accommodate any request for a change that you may have. We do encourage every client and authorized representative of the client to be as involved as possible in this decision-making process.

Are services available 24 hours, 7 days a week?

Yes. Services are available for as little as one hour a visit up to 24 hours, 7 days a week, and 365 days a year. Cypress Home Care’s Care Coordinator will answer the phone live 24 hours a day, 7 days a week, including holidays and weekends.

Do you provide services to those in nursing homes or assisted living facilities?

Yes. Cypress Home Care can provide personal care or companionship services to residents at assisted living communities, and nursing homes who may desire additional attention or personalized care.

What’s the next step?

We will first arrange a time to visit with the family, responsible party, and client to fully discuss the care situation. At this time, a free care assessment and a free home safety evaluation will be completed.