It’s a personal thing. At Cypress, you’re not just a file – you’re a person. We engage each individual we deal with, and build a real relationship with clients and their families. We know it’s not easy to let someone you don’t know into your home, so we make sure to get to know you before we even begin!
Maintaining high standards – Each caregiver undergoes a preliminary orientation as well as participating in continual training/educational programs to ensure that our Cypress protocol and guidelines are universally maintained.
Care you can count on – With Cypress you are always assured of uninterrupted conscientious care. We work hard to avoid last-minute cancellations. We wouldn’t do that to our own Moms and we would never do it to you.
We’re on it! In an effort to make sure each client’s needs are being met, Cypress performs periodic Needs Assessments to re-evaluate changing situations and health conditions. Additionally, our caregivers and staff maintain close communication to make sure that care is seamless and comprehensive.
Quality caregivers – We only employ experienced and highly trained caregivers. All caregivers are carefully selected for their skill, character, and compatibility. You’ll find all our caregivers to be warm, personable, and very pleasant company! They treat each client as family.
Quality care – Our Care Coordinators are directly involved in each client’s care, providing an initial care assessment, and periodically reassessing the client’s care needs.
Safe and secure – Prior to hiring, we conduct thorough background screening and interview each employee, selecting only those who meet our high standards. We only employ caregivers who we would feel comfortable letting into our own homes!
24/7 support – Cypress’s on-call care coordinator answers caregivers and clients’ questions or concerns 24 hours a day, 7 days per week.
Personalized care – Our caregivers receive a thorough orientation on each client’s specific care needs, and are trained in the specific Plan of Care. This includes, but not limited to, proper techniques, safe and effective transfers, therapeutic exercises, ambulatory training, and proper utilization of assistive devices.
Our own employees – Our caregivers are our employees, screened, and selected by our discerning recruitment staff.
Bonded and insured – All our caregivers are bonded and insured, so you never have to worry about any loss, damage, injury, or liability that could result from having a caregiver in your home.
Compatibility – We work hard to carefully match the perfect caregiver for each individual client, so you know that your loved one will be in good hands – and in good company!
Flexibility – At Cypress we only provide the services that you want, for the amount of time you need – not more and not less.